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First Line Management Skills

ILM

The ILM Recognised First Line Management Skills course gives junior Managers the communication and motivational skills to help improve operational efficiency. It includes three highly informative and practical modules: Recruitment and selection – you will learn how to identify and review current staffing levels and the importance of the various components of a job description and person specification; the entire recruitment and selection process will be examined Personal development as a First Line Manager – this part of the course will equip you with those skills and the mindset necessary to get the job done Developing individuals and teams – in this part of the course, you will further develop your business and management skills, and at the same time send a clear signal to your management that you are someone who has the skills that they need in the organisation.

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Who Should Attend

This course is designed for Supervisors and First Line Managers, to support the development of their skills in maintaining and developing the effectiveness and efficiency of the operations for which they are responsible, by motivating and developing the people who work in the team or department; fostering effective communication and developing a sense of team/corporate identity.

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